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Facilities & Maintenance Management
Facilities Management That Actually Works.
The Facility gives your maintenance team a simple, powerful hub — submit work orders, track assets, schedule preventive maintenance, manage vendors, and see everything on one dashboard.
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✓ Email straight into a work order✓ Work order tracking & Kanban board✓ Equipment & asset registry with QR codes✓ Preventive maintenance schedules & compliance✓ Spare parts inventory & reorder alerts✓ Vendor & contractor directory✓ Site, building, floor & room hierarchy✓ Roles & permissions, with a full audit log
🎉 FREE 14-DAY TRIAL · FULL ACCESS FROM DAY ONE
Inside the Toolkit
Inside The Facility.
Real tool views, shown with a read-only sample building so you can see how The Facility keeps a maintenance operation moving.
Why It Works
Built Different. Built for You.
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Email Becomes a Work Order
Forward your maintenance mailbox to your private Facility address and every message lands as a work order — sender, body, photos and all. Urgency is read from the subject line, so an email titled "URGENT" arrives as Critical. Tenants and staff keep emailing the address they already know; nobody has to learn a portal.
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Reply Once, the Sender Gets It
Mark a comment customer-facing and it is emailed to whoever raised the request, with the work order reference. They stay informed without an account, and the whole thread stays on the job.
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Work Orders in Seconds
Anyone on the team can submit a work order with location, asset, category and priority — then drag it across the board from Open to Closed. Attach photos, log labor hours, and issue parts straight from the shelf.
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Never Miss a PM Again
Recurring preventive maintenance tied to your assets, with overdue alerts and an on-time percentage per task — so filters get changed, inspections happen, and certifications stay current.
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Know Your Equipment
Every asset in one registry — condition, service history, next service date, serial number and warranty. Print a QR code for the unit and anyone standing in front of it can pull up its history.
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Parts Where the Work Is
Spare parts inventory with minimum levels and low-stock alerts. Parts issued to a work order come off the shelf and onto the job cost — no separate spreadsheet.
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Full Visibility at a Glance
Critical work orders, overdue PMs, PM compliance, mean time to repair, expired vendor insurance and monthly maintenance cost — all surfaced automatically on the dashboard.
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Roles, Permissions and a Real Audit Log
Site admins, managers, technicians and requesters each see what they should. Every change is recorded — who moved it, what changed, and when.
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Report a Problem Without Leaving the App
A feedback button on every screen. Send a bug or a suggestion with a screenshot attached, and it opens a support ticket you can follow inside the app until it is answered.
The Toolkit
Every Tool You Need. Nothing You Don't.
10 purpose-built tools that work together out of the box.
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The Work Order
Submit, assign, prioritize, and track maintenance requests and work orders from open to closed.
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The Board
Kanban view of all work orders by status — Open, In Progress, On Hold, and Closed — with one-click status moves.
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The Asset
Equipment registry — HVAC, elevators, generators, and more — with condition, service history, and next due dates.
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The PM
Preventive maintenance schedules tied to assets — recurring tasks with overdue alerts and completion tracking.
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The Vendor
Contractor and vendor directory — trades, contacts, license numbers, insurance expiry, and rate notes.
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The Space
Building and room directory — floors, zones, capacity, and square footage for easy work order location tagging.
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The Log
Maintenance history — completed work, parts used, labor hours, cost per job, and vendor references.
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The Stock
Spare parts inventory — quantities on hand, minimum levels, unit cost, supplier, and low-stock alerts. Parts get issued to a work order and come off the shelf.
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The Audit Log
Every action, every user, every change — who moved a work order, who edited an asset, who took the last filter off the shelf.
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Facility Report
Dashboard — open work orders, overdue PMs, PM compliance, MTTR, asset health, cost summary, and work orders by category.
Ready to Get Started?
Try The Facility free for 14 days. Full access. You will not be charged until your trial ends.
Start Your Free Trial →14 days free · No charge until trial ends · Cancel anytime